Shipping policy

Shipping Policy

We know waiting on a package is the hardest part! We do our best to get your Afton order packed and on its way as quickly as possible.

Processing Times

Ready-to-ship orders are typically processed within 2–3 business days. During launches, holidays, sales, or other high-volume times, processing may take a little longer.

Preorders, made-to-order items, and Afton Boxes may have different processing or estimated ship dates. These details will be listed in the individual product description. 

If your order contains items with different processing times, your order may be held and shipped together once all items are ready.

Shipping Rates

We offer $4.95 flat-rate shipping on U.S. orders under $75.

Orders of $75 or more ship FREE within the U.S.

Tracking & Delivery

Once your order has shipped, you'll receive a shipping confirmation email with tracking information. Please allow time for tracking to update after your package has been scanned by the carrier.

Delivery times may vary once your package is in the carrier's possession. Afton Boutique is not responsible for carrier delays caused by weather, holidays, or other circumstances outside of our control.

Address Changes & Returned Packages

Please double-check your shipping address before submitting your order.

If you notice an error in your shipping address, contact us as soon as possible at hello@aftonboutique.com. We'll do our best to help, but once an order has shipped, we may not be able to change or redirect the delivery address.

If a package is returned to Afton Boutique because of an incorrect or incomplete address provided at checkout, the customer may be responsible for additional shipping costs to have the order resent.

Lost or Missing Packages

If your tracking shows your package as delivered but you haven't received it, please check around your delivery location and with household members or neighbors, then contact the shipping carrier for additional information.

If you still need help, email us at hello@aftonboutique.com and we'll do our best to assist you.

Questions?

Have a question about shipping or your order? Contact us at hello@aftonboutique.com and we'll be happy to help.